New Installation Survey

Thank you for choosing Kenco Security & Technology to be your security company. All of us at Kenco strive to make sure that you are always cared for well after your system is installed. Our installation staff would like to hear how we are doing to ensure your expectations of Kenco are held at the highest standards. May we ask for a moment of your time to fill out this simple form to provide you with the best service possible?

Please check the system or systems you've had installed by our professionals:

Security	Fire	Cameras
Access Control	Sound	Home Theater
Central Vacuum	Intercom	Other

Please rate the performance of our sales representative.

Name of Sales Representative:

Was your sales representative knowledgeable and informative?

Did you feel comfortable having our sales representative in your home / business?

Do you consider our sales representative:

Was our sales representative concerned about your needs?

Did Kenco's sales representative represent us well?

Was the work performed by us done as discussed by our sales representative?

On a scale of 1 to 10 with 10 being highly favorable, how do you rate your experience with our sales representative.

Comments about sales representative:

Please rate the performance of our installer(s).

Name of Installer(s):

Are you satisfied with the installation of your new system?

Was your system installed as discussed by our sales representative?

Were our installers courteous and careful?

Did you feel comfortable having our installers in your home / business?

Did our installers clean up after themselves?

Were our installers careful not to track dirt or mud into your home / business?

On a scale of 1 to 10 with 10 being highly favorable, how do you rate your experience with our installer(s):

Comments about installer(s):

Do you have any additional comments concerning your experience with KENCO Security & Technology?

Customer Name (optional):

If Kenco Security & Technology can offer you additional services to serve you better please contact us at 245-4946 or 1-800-877-7619. Thank you again for your time.

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