Customer Portal a Convenient Tool to Manage Your Account
With our continued growth, Mountain Alarm Fire & Security has recently added many new customers to the family. Whether you’re new to Mountain Alarm or if you’ve been with us for decades, setting up access to the customer portal provides many tools to conveniently manage your account.
You can easily register as a new user if you haven’t previously accessed the portal. Just click on “Log In” at the top of the homepage and then “New User Registration.” You’ll be set up in minutes with access to payments and all the other available features.
Accessing your account through the portal allows you to easily make changes, take advantage of new features, and obtain important account information:
• Set up Auto Pay for hassle-free payments each month
• View and update your account contact and billing information
• Obtain an insurance certificate for potential discounts on your homeowners insurance
• Access your monitoring agreement and other documents
• View and pay invoices (including split payments and multi-invoice payments)
• “Go Green” by setting up paperless invoicing (including emailing options)
• Customers with multiple locations and accounts can link them in order to view all data using one login
• Most actively monitored customers can view their emergency contact list and view recent alarm history
Our dedicated team of IT professionals is continually improving the portal, adding enhanced features to best serve you. And our Customer Experience Department is available to help you navigate the portal whenever you need assistance. Simply call 1-888-349-3455 or email us at service@mountainalarm.com.